Comments on: i-to-i TEFL

By: Sydney

Sydney — Thu, 17 Apr 2025 03:09:46 +0000

I paid in full for a Cambodia TEFL internship through i-to-i TEFL, expecting the experience they advertised — guaranteed job placement, up to $1,800/month salary, and full support. Unfortunately, the reality was very different.

Only after I paid was I informed that:

Job placement wasn’t guaranteed — they only organize three interviews, with no refund if none result in a job.

Salary depends on holding a degree, which I do not have — something never mentioned before payment.

I would have to pay for visa runs to another country (including flights and accommodation), again never disclosed up front.

When I raised these concerns, I was met with dismissive replies and threats of debt collection, despite never having accessed or used the service. The fine-print terms were only sent to me weeks after payment, well beyond their supposed 14-day cancellation window, which was never clearly presented at checkout.

I’ve since reported this experience to:

Citizens Advice UK (Ref: 672904)

Trading Standards

The Advertising Standards Authority (ASA) for misleading advertising

And lodged a chargeback with my bank

I strongly caution anyone considering this company to read everything extremely carefully, and don’t assume the glossy marketing matches the reality.

By: Vin

Vin — Thu, 09 Jan 2025 00:28:31 +0000

Course content was okay. My first instructor- Georgina wasn’t helpful in her feedback and gave her minimum as if she was doing me a favor. My second instructor- Francesca was amazing. The worst though is the customer service. I had a terrible time with them and had to email and chat with them again and again to correct errors in my letter of completion or even to get my certificate. Selena in customer care was the only helpful person who actually helped me when I needed it the most. I would recommend I to I but only if you’re willing to go through hoops with customer care.

By: Jhon Kay

Jhon Kay — Mon, 18 Nov 2024 01:28:22 +0000

The best thing for the course is the materials I had trouble with getting feedback as they only give feedback once a week

Having said that I failed my course and decided to go with another accredited school online and successfully passed

However the material that I have received from itori was excellent and very very helpful

It’s downloadable printable so I can just print what I need to teach during that specific lesson

By: I HATE I TO I

I HATE I TO I — Wed, 13 Nov 2024 19:00:10 +0000

*AFTER SALES SERVICE APPALLING

*ONE NEVER GETS A PASS MARK DUE TO SOME TINY ERROR OR YOUR ASSIGNMENT GETS DELETED OFF THE SYSTEM

*EVEN A CHEAPER TEFL COURSE WOULD BE A SAFER OPTION

*UNSCRUPULOUS INSTITUITION THAT HONESTLY SHOULD BE INVESTIGATED

By: Josephine southern

Josephine southern — Fri, 25 Oct 2024 13:02:23 +0000

While the course content is ok. The I-to-I company is terrible.

I was constantly let down. Fist my purchase of the course was ‘lost’ so I couldn’t work on the course for 5 months. This ended with me having to buy an extension to have time to complete it. Then I tried to hand in my assessment, it got lost, my course expired and I had to buy another extension. Then I was so tired of waiting I tried to purchase a fast track marking for the assessment, even though I was charged it didn’t work. Through all of these system errors, customer service was no help, they were rude and only suggested paying more money. Honestly shocking experience.

By: Alicia Caldwell

Alicia Caldwell — Sun, 20 Oct 2024 08:53:56 +0000

After looking at reviews generally this looked like a good course that met the base requirements.

But it is a bit of a scam as it is quite hard to find the main reuirement of the course which is the assignment. They also keep it pretty hidden that it will take 5 days to mark your assignment and I imagine most of them don’t pass and then you have to resubmit it wait another 5 days. This means you have to buy a time extension which is half the cost of the course. Also it makes out like you have access to a tutor but it is not personable. There is just one at hand for the marking of your assignment. It is pretty hand-off in general. I would not recommend.

By: Sindy Mngadi

Sindy Mngadi — Mon, 07 Oct 2024 16:00:49 +0000

This company is a company I just wish people don’t enroll with them. I’ve been trying to cancel my course that I took with them since I lost my job and to be fair I won’t be able to afford it anymore and after I’ve seen the reviews ain’t even keen to try making means to go ahead but guess what I’ve called, sent emails, live chats no one is available on their customer service to help cancel the debit order when you enroll they’re so quick to call and request payment. I’m very different it’s shows even getting my certificate should I have went on it’s was going be nightmare.

By: M

Fri, 20 Sep 2024 18:43:13 +0000

They just let you log in once and can’t enter again and take your money. I have contacted them but no answer and used the live support and they just read!

By: Nomie

Nomie — Thu, 12 Sep 2024 12:02:09 +0000

I have been a huge ambassador for the i-to-i institution as they seemed affordable and reputable.

However, after months of dispute about unwarranted charges made on my account as well as no clarification from them or their legal representatives, I am deeply disappointed as a client and as a student.

They will send you pillar to post and when you ask for feedback or documentation, they hardly ever respond.

I never expected to receive such poor service from them.

By: Coert Jordaan

Coert Jordaan — Mon, 26 Aug 2024 10:24:56 +0000

I enrolled for this course around March/April. At the end of May I had to take 3 weeks off. This was just after I submitted my first assignment. My assignment was returned a day or two after I had left. I could only submit 3 weeks later. Since then I haven’t received any feedback on my resubmission. In the meantime I had to complete my other 2 assignments, which I submitted as well. My course is due to expire this week and I haven’t received any further feedback. I refuse to pay for an extension until this is resolved and I know by how much I need to extend my course. My username is coertjo313 and my tutor is Francesca.